Some interesting points:
- Mobile instant messaging (IM) adoption in Europe will grow from 8 percent (26.7 million subscribers) in 2007 to 24 percent (80 million subscribers) by 2013
- Forrester believes operators still lack a true commitment to backing the technology because of fears that mobile IM will cannibalize revenue from their highly profitable text messaging services (SMS)
- Mobile IM will displace 13 percent of SMS traffic by 2013
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